Hansen Raumgestaltung
These Terms and Conditions apply to all contracts between Hansen Raumgestaltung, Falkenhagener Straße 25 e, 14612 Falkensee, Germany (hereinafter referred to as the “Contractor”) and its clients (hereinafter referred to as the “Client”).
Any conflicting or deviating terms and conditions of the Client shall not apply unless their validity has been expressly agreed in writing.
These Terms and Conditions apply to consumers pursuant to section 13 of the German Civil Code (BGB) and to entrepreneurs pursuant to section 14 of the German Civil Code (BGB).
The subject matter of the contract comprises services in the field of interior design and furnishing consultation as well as – where expressly agreed – the planning, delivery and mediation of bespoke furniture.
Craft, construction or installation services shall not be provided by the Contractor unless expressly agreed otherwise.
Offers are non-binding unless expressly designated as binding.
A contract shall be concluded upon written or text-based acceptance of the offer by the Client.
The Contractor shall be entitled to commence performance only after receipt of any agreed advance payment.
The prices stated in the offer shall apply and include statutory value added tax.
Unless otherwise agreed, 50 per cent of the order value shall be due upon conclusion of the contract.
In the case of work services (bespoke furniture), the remaining balance shall be payable upon delivery or acceptance.
In the event of late payment, statutory default interest shall apply.
The Contractor shall perform its services with due professional care.
Designs, visualisations and concepts are provided for illustrative purposes only and do not constitute binding technical drawings.
Where the Client commissions services from third parties in its own name, the Contractor shall not assume responsibility for such services; no liability shall be accepted for deadlines, execution or defects.
Statutory duties of information and clarification shall remain unaffected.
The Client may terminate the contract at any time. In the event of termination, the Contractor shall be entitled to remuneration for the services rendered up to that point in time. Invoicing shall be based on the performance status specified in the offer. If this is not separately stated, invoicing shall be based on the project progress achieved up to the date of termination.
If, within the scope of the contract, the Contractor has already ordered panel materials or other project-specific materials from the manufacturer that are expressly intended for the Client, and the Client terminates the contract after expiry of the statutory withdrawal period of 14 days, the Contractor shall be entitled to charge a cancellation fee amounting to 10 per cent of the order value. This cancellation fee serves to compensate the Contractor for costs incurred as a result of the binding order of materials placed with the manufacturer.
All designs, plans and visualisations are protected by copyright and shall remain the intellectual property of the Contractor.
Upon full payment, the Client shall receive a non-exclusive right of use for the agreed purpose.
Project images shall be presented exclusively in anonymised form for data protection reasons, in particular without names, addresses or other identifying features.
The statutory warranty rights shall apply to delivered furniture.
No liability shall be assumed for defects resulting from improper use, modification or installation by third parties, insofar as such defects are caused thereby.
The Contractor shall be liable without limitation in cases of intent, gross negligence and for damages resulting from injury to life, body or health.
In cases of slight negligence, the Contractor shall be liable only for the breach of essential contractual obligations and shall be limited to foreseeable, contract-typical damage.
Liability under the German Product Liability Act, in cases of fraudulent concealment of defects or the assumption of a guarantee, shall remain unaffected.
Personal data shall be processed exclusively in accordance with the applicable data protection laws.
Further information is provided in the privacy policy available on the website.
The Client agrees to electronic communication by email.
Invoices and contractual documents may be transmitted electronically.
The law of the Federal Republic of Germany shall apply.
If the Client is an entrepreneur, the place of jurisdiction shall be Falkensee.
The validity of the remaining provisions shall not be affected if individual provisions are or become invalid.
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